5 Reasons to Send Money Home with HISS R...
The final months of the year are a magical time in many different countries and cultures. It’s a time when people across...
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With HISS Remit, you’ll always see your exact fee and the amount your recipient will receive.
We guarantee that your money will be received to the account you designate, or we’ll refund your transaction in full.
Contact us or visit our help center to get the answers and information you need. We’re here to help.
Download the app now and save money and time in your international money transfer. It’s quick, simple and secure to use and in most cases your funds will be with family and friends in a matter of minutes
Create your free HISS account in minutes.
Choose the amount of money send and tell us who to send it to.
Pay using a debit/credit card or bank transfer.
We’ll notify you when the transfer is complete, usually within minutes.
We give you the exact date and time your money should be available for your recipient.
We’re here to help the millions of immigrants around the world who make the huge sacrifice of leaving their families behind to live and work in another country.
You can only make minor typographical corrections to the receiver’s name on a regular money transfer as long as the money hasn’t yet been picked up or deposited. This can’t be done on a money order, bill payment, or prepaid money transfer.
For your safety, make sure you know your receiver.
You can pick up your money at any agent location. You’ll need to provide the following information:
Some restrictions may apply.
You can pick up your money transfer at any nearby agent location with one of the following:
We also accept temporary or emergency passports.
When you send money internationally, your receiver will generally be paid in local currency. The exact amount will be calculated based on the exchange rate applicable at the time of shipment. However, for transfers to certain countries, the exact amount will be calculated based on the exchange rate applicable at the time of receipt.
You can cancel a money transfer only if it has not been picked up by your receiver. If you sent money to a bank account, you can cancel it if the transfer has not been completed by your receiver’s bank.
To request a refund, please call Customer Care, or if you sent the money in person, return to the agent location.
* The amount of money refunded (amount sent and/or transfer fees) depends on the service chosen and reason for cancellation. If you have questions regarding the amount to be refunded, contact Customer Care. Please also see our Terms and Conditions for more information.